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Westinghouse Support Ticket - LCD Monitor 2210LW

Westinghouse Support Ticket

LCD Monitor 2210LW - 22" LCD Monitor

Created By: kaustin's Picture kaustin Last Reply: kaustin's Picture kaustin
Priority Level: [High] Status: [Open]
Created: 9 years ago Last Updated: 9 years ago
Department: N/A Replies: 0
Product: 22" LCD Monitor

My 22" LCD Monitor Model 2210LW went bad after only 10 months. I followed the very complicated process to send it back at my expense to the Westinghouse Service Center for repair or replacement. After several weeks I finally get back a monitor that is not only not the one I sent in (verified by checking serial number), but it is not working and has so many scratches on the screen that even if it did I would not want to use it.

I sent them a monitor that I took excellent care of for the very short time we had it, and this is what I get back. I am out the shipping and insurance, the cost (239+tax) of the monitor and now I will need to pay to have it recycled. I feel that Westinghouse owes me a working LCD monitor in the same shape in which it was sent.

This has also been posted on ConsumerAffairs.com and many more to come.

Nothing but a brand new working monitor will solve my issues.


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