Westinghouse Complaint

Westinghouse Complaint

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Horrible all around!


I bought my tv online through walmart, its a 47" and the price was too good to pass up. The tv worked great for the time i had it, and then one day, it just died. No power, no picture, no lights, nothing. The initial call i made went smooth, and had a case # given to me. Luckily the tv died exactly 1 year from the day i purchased it, so my warranty was still valid! After that it became a nightmare. Instead of offering to send me a replacement tv, i had to package the tv up and send it FEDEX to be repaired. If you haven't done this before, packaging a 47" tv is not easy at all. It has been over 2 weeks since i have sent the tv out and have yet to hear anything about its arrival at their facility. I have emailed customer service 2 times, and haven't heard anything back. And trying to call is like pulling teeth, on hold for 30 minutes to an hour, and sometimes you just don't get anyone! Horrible customer service, horrible product, horrible experience. I will never buy anything Westinghouse again, and recommend you tell all your friends and family to do the same. If you are thinking about getting a Westinghouse TV, DON'T! It is not worth it.


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